Case Study – WLWV Parent Advisory Committee Feedback Session – Cart Via Zoom

EDUCATION IS THE MOST POWERFUL TOOL

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EXECUTIVE SUMMARY

WLWV – West Linn-Wilsonville School District comprises nine primary schools, four middle schools, and three high schools. Andrew Kilstrom, Director of Communications, reached out to us with a requirement for Zoom live captioning a parent advisory committee, feedback session on zoom.

SCOPE

They required our Zoom Live Captioning Service to translate spoken English to Spanish as there were a few Spanish participants in the session and a transcript in Spanish for the hour and a half long meeting.

FACILITATING THE SESSION FOR WLWV

When Andrew reached out to us, we offered him our zoom live captioning service in compliance with the school district rates. Our talented and experienced bilingual captioner delivered the service with utmost precision on translation and punctuation.

After the first meeting on 11th December, Andrew got back to us again in January, with another requirement for a Community Discussion Session. We provided a live zoom captioning service for English to Spanish translation with almost 80 participants in attendance.

ZOOM AUTOMATED LIVE CAPTIONING AND BILINGUAL CAPTIONERS

Our captioners come with years of industry and have worked 1000+ hours captioning and translating events, conferences, meetings, and shows from different sectors. This diversity has contributed to their rich knowledge of the industry as well as their vocabulary and punctuation.

The sheer dedication our team puts into each client’s needs helps us deliver our Live Open Captioning and closed captioning services with ninety-nine percentage accuracy of words and punctuations.

CLIENT SATISFACTION IS OUR PRIMARY GOAL

We provided the same bilingual captioner for both events to ensure consistency and familiarity. The client was satisfied with our end output and wants to book all future live captioning services with us.