Case Study – Otter.Ai’s Automated Live Captioning + CaptioningStar’s Post event Spanish Translation & Subtitling services for Brandeis University

INTRODUCTION

Brandeis University is a private research university located in the Boston suburb of Waltham, Massachusetts.We received an inquiry for Zoom Live Captioning services for Brandeis University’s Events “Advisory Board Meeting” and “Disability Rights are Civil Rights: A Conversation on Inclusive Democracy heal” that was held on October 6th and 8th respectively .Wendy Peverill ,Senior Department coordinator of Brandeis University had sent an inquiry to our Sales team.

CHALLENGES WE FACED TO ASSIGN A REAL-TIME CAPTIONER

Due to the new norm there has been a significant rise in Virtual events and using Closed Captions /Subtitles to the Webinars &Meetings have become imperative.Scheduling team had a great challenge in assigning a captioner as they were swamped with plenty of other projects.

In Spite of the critical situation , the Sales team assigned the Real-time captioners to cover both the events and the client was overwhelmed with our timely support and coordination.Amy , Assistant Director appreciated our wholesome efforts for providing incredible support to Live Caption their events.

We also suggested the benefits of Post Event Services and the value it adds to the overall execution of the Webinar.They wanted perfect captions to be added to their post event recordings in Zoom.

HOW OTTR.AI ENHANCED AUTOMATED LIVE CAPTIONS

Brandeis University have tried using Otter.ai an automated Live Captioning system to Live Caption their Zoom webinar with a fine quality of 80-85% .Wendy wanted our technical team to edit the Zoom Recording & the transcripts. Then inquired our Spanish Subtitling services since most of their participants had requested for it. Spanish Translation being one of our core services helped them to improve the comprehension of their Webinar and enhanced the audience engagement.

Our technical team exceeded their expectations and went ahead with Transcription , Video Editing , Spanish and English translation were performed and the translated documents were converted later to SRT file format.

Spanish subtitling service

Open captions were embedded as per the client’s request with both English and Spanish subtitles in two different videos and delivered the high quality output in MP4 format within the less timeframe. To ease our task ,our client Wendy shared the Zoom Cloud hosting account and we downloaded the video without much hindrance and the transcripts were downloaded smoothly from Ottr.ai , an automated Live Captioning system which is one of the most effective tool that have helped Brandeis University with quality and impeccable captions.

REAL-TIME CAPTIONERS AND AUTOMATED ZOOM LIVE CAPTIONING

With our experience and excellence in this field of Live/Offline Captioning helped us to strive our best by implementing complete End to End services – Zoom Live Captioning supported by Real-time Captioners , Automated Live Captioning and Post Event services successfully.

The Client thanked CaptioningStar for a job ‘well done’.
For inquiries please contact us at 707-204-3578