Case Study Zoom Live Captioning for a Leadership conference

LEADERSHIP – A VITAL SKILL FOR ALL

Leadership is a vital skill for all to possess, at CaptioningStar we make it accessible for all with our live translation and captioning services. Contact us for a free trial.

EXECUTIVE SUMMARY

GPS Production was first incorporated in the year by 2013 by Mr Jeff Goodin and his passion-driven team to provide top class entertainment and event management solutions around the globe. The team has industry experts in lighting, video, audio, scenic and staging which has been the driving force behind the growth and success.

SCOPE

Mr Jeff Goodin sent us an enquiry of 47 hours for our live captioning services and our Business Development team took the conversation forward.

ZOOM IS THE NEW LOCALE

The pandemic hit us strong and it hit us quick, with no backups to fall back on, a worldwide chaos burst in all sectors. But with the advancement in technology over the last decade, we were all back on our feet before we even knew it. Platforms such as Zoom have become the go-to service provider for a range of needs from classroom sessions to events to parties. This has allowed people from all over the world to access services and lessons they previously didn’t have access to, and CaptioningStar has been there to provide Zoom Live Captioning and subtitling to every event and session.

SOLUTION BY A PARTNER YOU CAN TRUST

CaptioningStar has been a reliable, affordable, and 99% accurate caption and subtitle provider for many networks and companies over the years. When Jeff and Stacey from Good Inc Production Services (GPS) contacted with a requirement for a two-week-long Leadership conference with an estimated 400 guests joining the sessions every week, we were more than happy and ready to help them make this event a success. The event was 5 hours a day for 3 days a week. Our team took the stress off of Jeff and Stacy on the live captioning front by providing them with a complete breakdown of the technical and financial aspects as well as providing the right captioners to help execute the live captioning for their event.

A FEW CHALLENGES WE FACED ALONG THE WAY

GPS Production being a service provider they had to confirm decisions with their client before giving us a go-ahead, this line of communication meant that it would take a day or two between conversations thus slowing down the process a little bit.

After we received a go-ahead from both the clients and had our service contracts finalized we received a request for 2 one hour sessions with closed captioning for 300 guests for their internal meeting, outside of the previously agreed dates and service. Our team took the short-notice request with stride and sent them the details for the same. With a fresh and finalized contract in place, we made this event a roaring success.

A few dates from the event had two sessions happening simultaneously making it a little tricky to book captioners but the efficient team at CaptioningStar made it happen.

AI AUTOMATED ZOOM CAPTIONING VERSUS CART

With our seasoned CART Captioners who have worked 1000+ hours captioning events and sessions across many sectors and industries, along with our technical team’s help, we were able to deliver the service with no compromise on quality.

The clients thanked us for our professional and accurately delivered service with the promise of future project tie-ups.