Combined Accessibility Services for a Renowned Health & Wellbeing Company - CaptioningStar

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Combined Accessibility Services for a Renowned Health & Wellbeing Company

Combined Accessibility Services for a Renowned Health & Wellbeing Company
Combined Accessibility Services for a Renowned Health & Wellbeing Company

Introduction

The Client, based in Arizona specializes in clean wellness products and supplements. They offer a range of products to support weight loss, nutrition, skincare, and more. Their products are designed to help individuals achieve true, multidimensional changes in various areas. They recognized the importance of inclusive communication within their organization and sought CaptioningStar’s expertise to ensure that their meetings were accessible to all employees, including those with hearing impairments.

Client Background

Our client, a prominent translation company based in Utah, regularly hosts webinars to educate and engage their audience on language services, cultural nuances, and industry trends. With a global audience spanning various language backgrounds, ensuring accessibility for all participants was paramount to their mission.
They had a webinar planned to educate a variety of audiences on educating and collaborating.

The Approach

The Health & WellBeing Company approached CaptioningStar with a unique challenge: ensuring the accessibility of a series of long internal events conducted over Zoom. These events were scheduled over a period of seven days, with each session ranging from 60 to 90 minutes in duration. The client recognized the importance of providing comprehensive accessibility solutions to ensure that all participants, including those with hearing impairments, could fully engage in these events.

Challenges

The Health & Wellbeing Company faced challenges in ensuring that their internal meetings and discussions were fully accessible to all employees, including those who were deaf or hard of hearing. With a commitment to inclusivity, they sought a comprehensive solution that would provide accurate captions for live meetings and recorded discussions, allowing all participants to fully engage and contribute.

Solution

CaptioningStar provided a tailored solution to meet the Health & WellBeing Company’s accessibility needs. Leveraging advanced captioning technology and a team of experienced professionals, CaptioningStar implemented the following combined accessibility services:

Live Captioning for Meetings

CaptioningStar offered real-time captioning services for the company’s live meetings and discussions. Using cutting-edge speech recognition technology, they provided accurate captions in real time, ensuring that participants with hearing impairments could follow along seamlessly.

PostMeeting Transcription

In addition to live captioning, CaptioningStar transcribed the discussions and meetings post-event. This ensured that employees who were unable to attend the live session could still access the content in a text format, promoting inclusivity and knowledge sharing across the organization.

Keyword Optimization

Recognizing the importance of keyword optimization for searchability and content accessibility, CaptioningStar infused the transcripts with relevant keywords related to health, well-being, and other relevant topics discussed during the meetings. This enhanced the searchability of the content, making it easier for employees to find and reference important information.

Quality Assurance

CaptioningStar maintained rigorous quality assurance measures throughout the process to ensure the accuracy and reliability of the captions and transcripts. Their team of skilled professionals reviewed the content to correct any errors and ensure compliance with accessibility standards.

Results

By partnering with CaptioningStar and implementing combined accessibility services, the Health & WellBeing Company achieved significant improvements in the accessibility of their internal meetings and discussions. The key outcomes included:

Enhanced Accessibility: Employees with hearing impairments were able to fully participate in meetings and discussions, promoting inclusivity and diversity within the organization.

Improved Knowledge Sharing: The availability of accurate transcripts and captions facilitated knowledge sharing across the organization, enabling employees to access important information regardless of their hearing ability or attendance at live events.

Increased Searchability: The infusion of relevant keywords in the transcripts improved the searchability of the content, making it easier for employees to find and reference information as needed.

Compliance with Accessibility Standards: By implementing comprehensive accessibility solutions, the Health & Wellbeing Company demonstrated their commitment to accessibility and compliance with relevant regulations and standards.

Feedback

We are incredibly grateful to CaptioningStar for their outstanding combined accessibility services. Their commitment to ensuring that our internal meetings and discussions are accessible to all employees, including those with hearing impairments, has had a profound impact on our organization.

The live captioning for our Zoom meetings has been invaluable, allowing all participants to fully engage and contribute regardless of their hearing ability. The post-meeting transcripts with keyword optimization have made it easier for employees to access and reference important information, leading to improved collaboration and productivity.

~ Training Support Specialist

Conclusion

By partnering with CaptioningStar and implementing a combination of live captioning and post-event transcription services, the Health & Well-Being Company successfully ensured the accessibility of their long internal events conducted over Zoom. Through careful planning, implementation, and quality assurance, CaptioningStar helped the client foster inclusivity and engagement among all participants, contributing to the success of the events and the overall organizational goals of the client.