GoToWebinar Captioning for a DEI Consultant OrganizationGoToWebinar Captioning for a DEI Consultant Organization -

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GoToWebinar Captioning for a DEI Consultant Organization

GoToWebinar Captioning for a DEI Consultant Organization
GoToWebinar Captioning for a DEI Consultant Organization

Client Background

A leading Diversity, Equity, and Inclusion (DEI) consultant organization from Seattle, USA was hosting a Learning Series Conference, aiming to provide valuable insights and discussions on DEI topics to a diverse audience. Recognizing the importance of accessibility, they sought a reliable partner to provide live captioning for their virtual conference conducted via GoToWebinar.

Client's Needs

Live captioning was the requirement for real-time accessibility during the conference sessions. Accuracy and reliability to ensure all participants, including those with hearing impairments, could fully engage with the content. They requested Seamless integration with the GoToWebinar platform to deliver captions in real-time.

Solutions

Our Team offered their expertise in live captioning for virtual events. Before the conference, We collaborated closely with the DEI consultant organization to understand their specific requirements and tailor the captioning service accordingly. Utilizing their team of skilled captioners experienced in live captioning, our team integrated seamlessly with the GoToWebinar platform to deliver real-time captions.
Advanced technology and dedicated personnel ensured high accuracy and reliability throughout the conference sessions.

Implementation Process

PreEvent Preparation

We have done a detailed consultation with the client to understand the event agenda, speaker lineup, and technical specifications.
Additionally, Testing and compatibility checks to ensure smooth integration with the GoToWebinar platform.

OnDemand Support

We provided round-the-clock support to address any technical issues or queries leading up to the conference.

RealTime Captioning

During the Learning Series, our team of captioners delivered live captions in real time, synchronized with the speakers’ presentations with Continuous monitoring. Quality assurance measures were implemented to maintain accuracy and consistency.

Feedback and Evaluation

Postconference, We collected feedback from the client and participants to assess the effectiveness of the live captioning service.
The client provided genuine feedback on the seamless integration, accuracy, and positive impact of live captions on the accessibility and inclusivity of the conference.

Feedback

“CaptioningStar’s live captioning service exceeded our expectations. The captions were accurate, synchronized perfectly with the presentations, and greatly enhanced the accessibility of our conference. Their team was responsive, and professional, and ensured a seamless integration with the GoToWebinar platform. We received positive feedback from participants, emphasizing the value of real-time captions in making our event inclusive for all.”

– Co-Director

Conclusion

CaptioningStar’s live captioning service proved instrumental in enhancing accessibility and inclusivity for the DEI consultant organization’s Learning Series Conference. By providing accurate, real-time captions via GoToWebinar, CaptioningStar enabled all participants, including those with hearing impairments, to fully engage with the content, furthering the organization’s commitment to diversity and inclusion.