LMS Captioning Solution for a Renowned New York-based University - CaptioningStar

Skip links

LMS Captioning Solution for a Renowned New York-based University

LMS Captioning Solution for a Renowned New York-based University
LMS Captioning for NY University


Universities are increasingly relying on Learning Management Systems (LMS) to deliver course content to students. However, ensuring accessibility for all students, including those with hearing impairments, is a critical concern. This case study explores how Captioningstar, a leading provider of captioning services, collaborated with a renowned university to implement LMS captioning solutions, thus enhancing accessibility and inclusivity.


The university, recognized for its commitment to academic excellence and inclusivity, sought to enhance the accessibility of its online course materials. With a diverse student body, including individuals with hearing impairments, the university recognized the importance of providing captioned content within its LMS.


Prior to engaging with us, the university faced several challenges in providing accessible content through its LMS

  • Limited resources and expertise for captioning large volumes of multimedia content.
  • Compliance with accessibility standards and regulations, including the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG).
  • Maintaining consistency and accuracy in captioning across various course materials and formats.
  • Ensuring timely delivery of captioned content to meet the needs of students.


Customized Captioning Workflow

We designed a tailored captioning workflow to accommodate the university’s specific requirements and timelines. This included establishing clear communication channels and designated points of contact for seamless collaboration.

Automated Captioning Integration

Leveraging advanced captioning technology, Our Team integrated automated captioning tools with the university’s LMS platform. This streamlined the captioning process for both new and existing multimedia content.

Quality Assurance Measures

To ensure accuracy and compliance, The QA Team implemented rigorous quality assurance measures, including human review and editing of automated captions. This helped maintain consistency and clarity in the captioned content.

Scalability and Flexibility

Recognizing the university’s evolving needs, We provided a scalable and flexible captioning solution that could accommodate fluctuations in demand and content volume.

Compliance Monitoring

We assisted the university in monitoring compliance with accessibility standards and regulations, providing regular updates and recommendations for improvement.


Initial Assessment

Our Team conducted a thorough assessment of the university’s existing captioning processes, identifying areas for improvement and optimization.

Pilot Phase

A pilot phase was initiated to test the effectiveness of the captioning solution on a smaller scale. Feedback from students and faculty was solicited to refine the process and address any issues.

Full Deployment

Upon successful completion of the pilot phase, we implemented the captioning solution universitywide, ensuring all course materials were accessible to students with hearing impairments.

Ongoing Support

We provided ongoing support and training to university staff involved in the captioning process, empowering them to maintain accessibility standards and address any emerging challenges.


Enhanced Accessibility
By providing captioned content within its LMS, the university improved accessibility for students with hearing impairments, fostering a more inclusive learning environment.

Compliance with Regulations
The university demonstrated compliance with accessibility standards and regulations, mitigating the risk of legal challenges and ensuring equal access to educational resources.

Improved Student Engagement
Captioned content increased student engagement and comprehension, benefiting all students, regardless of their hearing abilities.

Streamlined Workflow
The integration of automated captioning tools and customized workflows optimized the captioning process, reducing turnaround times and administrative burden.


“Captioningstar’s LMS captioning solution has truly revolutionized accessibility at our university. Their commitment to quality and compliance with accessibility standards is commendable. The seamless integration of captioning into our LMS platform has streamlined our workflow and enhanced our reputation as an inclusive institution. We are grateful for Captioningstar’s expertise and partnership in making our educational content accessible to all.”

~ LMS Administrators


Captioningstar’s LMS captioning solution enabled a renowned university to overcome accessibility challenges and enhance the learning experience for all students. By leveraging advanced captioning technology, customized workflows, and ongoing support, the university demonstrated its commitment to inclusivity and academic excellence. This case study highlights the importance of proactive measures to ensure accessibility in higher education and the value of collaboration between universities and captioning service providers.