On-site CART captions for LMU | A Case Study

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On-Site CART captions for the Loyola Marymount University

On-Site CART captions for the Loyola Marymount University
On-Site CART captions

CaptioningStar has been a stalwart in the media industry for the past two decades, revolutionizing accessibility services with our innovative solutions. Our expertise extends to major sectors such as IT, media, industries, and more. Over the years, we have proudly served over 16,000 clients from diverse domains, consistently enriching the media landscape.

Let’s delve into our recent achievement, where we expanded our on-site CART captioning services for the esteemed Loyola Marymount University.

Loyola Marymount University

The Loyola Marymount University, based in Los Angeles, California has been dedicated to fostering the growth and development of American youth with unwavering commitment and adaptability. Recently, they organized the Spring Graduation Ceremony for the Class of 2023, a grand occasion where students from various disciplines gathered on campus to commemorate their achievements.


Months prior to the event, Lizzy Erickson from the University reached out to us, expressing the need for on-site CART captions or real-time captions for the ceremony. We promptly scheduled a call to demonstrate our services. The event was scheduled to take place from May 1 to May 3, spanning three days. After extensive follow-up and thorough discussions, the plan was set into motion.


After a diligent search, we identified the perfect captioner who met all the necessary requirements within the vicinity of California. We established communication with the captioner to explain the specific event requirements:

  • The captioner needed to be present throughout the three-day event to provide support.
  • The captions had to be accurate and delivered without any time delay.

The captioner agreed to the terms, and we ensured all their needs were met to deliver an exceptional service.

Event Day

As the event kicked off, everything was meticulously prepared. The captioner arrived on time, and technical connections were in place, but we faced a challenge when the client requested the use of a single streaming link for the entire three-day event. This was not merely a live event; it involved broadcasting a link to all the students’ devices. It posed an additional task that required our attention.

While initially considering using stream-text to create links for each day, we discovered that streamtext’s links would expire within 24 hours. This posed a big barrier in offering a seamless service.

Our experts swiftly intervened and devised a solution to reuse the link for all three days. Once the link was set up, our CART captioner began captioning in real-time as the event unfolded.

Over the next three days, we flawlessly delivered CART live captioning without any technical glitches or shortcomings. This allowed the event managers to successfully conclude the ceremony with resounding success. After the event, the captioner left, and we were delighted to have facilitated a seamless collaboration between both parties.

We take pride in elevating the standards of language and accessibility services, ensuring that our clients receive exceptional support tailored to their specific needs.

The Client’s Praise Words

At CaptioningStar, our focus is on delivering top-notch captioning services to our valued clients. Our recent and significant project involving On-site CART Captions and Realtime CART Captions for Loyola Marymount University was a huge success. This project exemplifies our unwavering dedication to providing real-time, precise captions, irrespective of the project’s intricacies. We take pride in offering customized solutions that cater to your specific requirements within the realm of accessibility services.

The three-day university event ended fruitfully, as the students and other spectators enjoyed the event with captions. Apart from that, the disabled students expressed their joy, mentioning the accuracy of the captions provided.